Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
Please note that customers are responsible for the cost of return shipping, and original shipping fees are non-refundable.
You can always contact us for any return questions at purejewelzco@gmail.com.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and do our best to make it right.